Does N26 send SMS confirmations?

Our purchase confirmation SMS is a two-factor authentication, or 2FA. It ensures that you - and only you - take care of your money, adding a layer of security against fraud and hackers.

May 25, 2023

Redação N26

Security at N26

Having a strong and secure password is important to protect your data. But sometimes you need one more shield against fraud and hackers. That's where two-factor authentication, also called two-step verification or 2FA, comes in.

Many programs and apps use two-step verification. And we also use this feature to keep your money safe. In practice, this means that you can receive an SMS from N26 Brasil confirming a purchase or transfer.

Do not worry. It's a rare thing to happen and easy to deal. Take a look below to understand.

What is 2FA and how does it work

Two-factor authentication is a security method that requires two forms of identification to access resources and data. In other words, it is when, in addition to entering your password, you need to provide a second piece of information that confirms your identity.

This second piece of information can be a special code that you receive via SMS (as in our case), WhatsApp or an authentication app; a notification on your smartphone; or even a security key to access on another device.

The goal is always the same: to add an extra layer of protection in case your password is stolen or leaked. That way, even if someone knows your password, they won't be able to get into your account without having access to your cell phone.

When it will happen?

For security reasons, we cannot say exactly when and why you may receive a message. But this is not going to happen all the time.

We are always looking out for the security of your money, and we know how you do your fincare. That way, we can tell when someone is trying to scam you.

I received an SMS from N26, now what?

Do not worry. The instructions will be very clear, just answer whatever is being asked. We'll take care of the rest.

Two-factor authentication is a simple and efficient way to protect your N26 Account from hackers and intruders. It increases the security of your account and your password.

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